Bullshit microsoft

I really piss off and can’t control my anger now. My surface gone after 1 week and I sent back to US. I gave them with full packing like when I bought. Adapter , pen and surface. Yes, also nice packing.

After over 3 week , it arrive back to Singapore. Off course , I gave 7% tax again for this surface. In this time, they just gave me with ugly yellow box packing. In the box , no adapter , no pen. Only surface. What the hell !!!

Are you crazy or bully your customer ? How can I use surface without adapter and pen ? Why don’t sent back with my packing. I got a call from my bro at last 2 days. He told me , Microsoft sent adapter for your surface. At this time , I confused. Why they send adapter ? I told him , OK , send with normal air mail , please bro. No need to send with DHL Express. I thought , adapter is already there at box.

Today , arrive back my surface. After opening the packing , What the hell , yellow box. Where is my original surface packing ? Open the yellow box, only surface. Where is adapter ? Where is the pen ? I sent back with full packing. Where it is ? How to use this bullshit one. Now, I can’t contact to microsoft because of it’s night at US.

Why they don’t care about customer ? Why it happen like that ?

OK , I decided. No more microsoft product in my life again. They are bullshit and bully the customer. I will gave aways my XBox to my relative. I don’t want to see microsoft product in my life again. I really hate and angry. Bullshit! Microsoft. This is not the first time happen in my life and I can’t control myself now.

To microsoft ,

I understand why microsoft products are not success in this years. Don’t do only on marketing. Please, care your customers who bought your products.

Update:

Warranty return device and old broken device are same serie number. Is it repair device instead of new ?

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